Q: How much does a website cost?
A: The cost of a website can vary depending on various factors, just like the cost of a house may vary. Though our website projects generally start in the £ 499 range for basic business sites and range upward depending on your unique needs.

Q: How does the payment process work?
A: The project starts with a 50% deposit. After design sign off and before we move into programming, we collect 25%. Once we have completed and fulfilled our scope, the final 25% is collected and your website is then scheduled for launch.

Q: What kind of businesses do you work with?
A: We work with a broad range of company types [small start-ups, large corporations, nonprofits, B2B, B2C and more] across many business industries [technology, food, apparel, health + beauty, camps, travel, finance, arts, fair trade, and more.]
Over the years, we've helped businesses improve customer service, market their products, and attract customers. Functionality requests range from basic to advanced. Our team takes the time to get to know your industry, organization, and competitors to ensure your site supports all of your goals.

Q: How long does it take to build a website?
A: Our standard websites take approximately 30 days to create. Our E-commerce (online store) websites take approximately 60 days to create. This time will vary from project to project.

Q: Who will I work with during the project?
A: This is a great question to ask and you should ask it of any web design and development firm you are considering. Many firms will farm out work to freelancers or interns. Some firms give little or no access to client’s who want to speak directly with their designers or developers. Our clients work directly with our tight knit crew of 5. Who that will be depends on your project needs and what stage of the process you are in during the project.

Q: What platform do you build your websites on?
A: We build all of our websites on the open-source Content Management System (CMS), PHP, html, css, java scripts..and more.

Q: Can you help me update my existing website that another web firm built?
A: Yes. We can do that but we change the entire site and do a redo so that you do not face the same issues again.

Q: Can you help me source photos for my website?
A: Yes. We will help you source stock photos from sites such as www.crestock.com and www.istock.com. We also have photographers and videographers available to produce custom photography and videos for your website.

Q: Will my website work on mobile devices?
A: Yes, using responsive design we ensure our sites work on all devices, including desktops, laptops, tablets and mobiles.

Q: Do I own my website?
A: YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of the website. Our team is just irresistible that way. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.

Q: What is web hosting?
A: Web hosting allows you to publish your website. You will need a web hosting service to host your website so that people can view it online.

Q: Do I need technical knowledge to use web hosting?
A: We’ve made our web hosting services accessible for everyone. We’ve designed our control panel so that it is easy to manage your domains and web hosting in one place. The FTP feature of our web hosting services makes it simple to upload your website. If you’ve never used web hosting before, our support team are available on the phone and online to help you get started.

Q: How long does it take to set up web hosting?
A: Setting up web hosting is quick and easy. It takes between 10 to 20 minutes for your web hosting package to be set up.

Q: What do I get with web hosting from Latitude Box?
A: YWE have different packages this will consist of web space, monthly bandwidth, FTP access, databases, marketing tools, abiilty to manage unlimited domains in one place and friendly customer support starting for only £24.99 a year.

Q: Do I need a domain name from Latitude Box to buy web hosting?
A: Yes, each Latitude Box website hosting package must be associated with a domain name registered through Latitude Box to work.
If you have a domain name registered with another provider but would like to use web hosting from Latitude Box with it, simply transfer your domain to us before buying web hosting.

Q: What is the difference between Linux and Windows web hosting?
A: Linux and Windows are two different operating systems. The operating system that you use on your computer should not determine your choice.
For example, if your computer is run by Windows Microsoft, Linux hosting will work just as well as Windows hosting. Deciding between Linux and Windows web hosting depends on your style of web building. If you plan to use PHP, MySQL or Perl together with a range of software programs, Linux is the one for you. Linux web hosting is also suitable for ‘brochure-ware’ sites that offer interaction via enquiry forms, online purchasing and other e-commerce functions.
However, if you are looking to incorporate searchable databases and Windows-specific applications such as ASP then choose Windows web hosting.Web Development is all about /.......

Q: Why do I need an email solution?
A: If you’re starting a business, using a free email service such as Gmail, Yahoo or Hotmail will not create the professional image you’re after. Our email solutions are personalised, professional and cost-effective. yourbusiness@gmail.com will always look cheaper and less professional than yourname@yourbusiness.com.

Q: What do I get with email from Latitude Box?
A: You’ll get:
Your own unique, personalised email address with your domain name - Use your company name, your own name, your hobby or anything else you like.
Access to webmail - As long as you have access to a computer with the internet and a web browser, you can check your email from anywhere in the world.
Online and telephone support – Unlike free email services, we provide friendly customer support to help you if you have any problems with your email account.

Q: Are emails scanned for spam and viruses before they hit my inbox?
A: Yes, your emails are scanned for spam and viruses before they reach your inbox. Our powerful in-built anti-spam and anti-virus software filters out unwanted emails and viruses.

Q: Can I check Smart Mail and Mobile Mail with email clients such as Microsoft Outlook?
A: Smart Mail and Mobile Mail are both compatible with popular email clients – Microsoft Outlook, Outlook Express, Thunderbird and Entourage.

Q: Which mobile phones can I use with Mobile Mail?
A: You can use Mobile Mail with the iPhone, Blackberry, Windows Mobile and Android Smartphone.

Q: What is the maximum file attachment size when I send and receive emails?
A: The maximum size for an email attachment when sending and receiving emails is 10MB.

Q: Can I set up email forwarding to my email account?
A: Yes, you can set up different email addresses for various purposes to be received and sent from one single inbox. So anything@yourdomain will go to the same inbox as name@yourdomain. This makes it easy to manage multiple email addresses.

Q: Do I need a domain name to buy an email address?
A: Yes, you need a domain name to buy an email address. Our email solutions give you a personalised email address. Part of that is your domain name which comes after the @ symbol in your email address. If you don’t have a domain name, find one using domain search.

Q: I have another domain with another provider and would like to transfer to Latitude Box so that I can use your email solutions.What do I have to do?
A: Transferring your domain is easy with Latitude Box. Search for the domain you want to transfer in using the domain search box and “transfer in” your domain name.

Q: What is POP3?
A: POP3 stands for Post Office Protocol 3. POP3 is the most widely used email protocol. It is the standardised method of downloading email messages onto your computer.

Q: What is IMAP?
A: IMAP stands for internet Message Access Protocol. It is an alternative to POP3 as a method of accessing email messages. IMAP stores your mail folders (inbox, sent messages, etc) on the server. Since it is stored on the mail server you can view your email from any location in the world.